← Your pathLevel 1 · Beginner
Respond to a bad review the right way
Lesson 4 of 6 · Reviews, referrals & sphere
1 · Learn the move · Enhance the Output
Shape it: acknowledge, take it offline, stay professional, and never argue the facts in public. A structured response protects your reputation; a defensive one confirms the reviewer's story.
You are a reputation coach. Turn my frustration about this unfair review into a public reply: brief acknowledgment, no defensiveness, an offer to make it right offline, professional close. Do NOT argue details or blame the client. Under 70 words. [the review + what really happened]
2 · Your turn. You write the prompt
A client left a 2-star review blaming you for a delay the lender caused, and you're furious. Write a prompt for a public reply that future clients will read and respect.
Remember: the AI sees only your prompt, not this page. If the situation isn't in your prompt, it doesn't exist.
Optional. These shape the output when you run your prompt below, not your score.