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Set response-time standards you'll keep

Lesson 5 of 6 · Client communication & updates

1 · Learn the move · Constraints + negative instructions

Ban vague service promises up front: no 'always available,' no standard you can't measure, max three. Constraints make a client-service commitment honest instead of aspirational.

You are a client-experience coach. Turn my service intentions into max 3 communication standards, each measurable and realistic for a solo agent. Do NOT write 'always' or 'anytime.' Do NOT exceed three.
[intentions]

2 · Your turn. You write the prompt

You keep promising clients 'I'm always available' and then drowning. Write a prompt that turns that into three standards you can actually hit while running six deals.

Remember: the AI sees only your prompt, not this page. If the situation isn't in your prompt, it doesn't exist.

Optional. These shape the output when you run your prompt below, not your score.